Asset Intelligence and Management

Asset Intelligence and Management

Terms of Service

Last Updated: May 23, 2022

By using EZOfficeInventory (also aliased as EasyOfficeInventory), EZRentOut, EZO AssetSonar or EZO CMMS, you are agreeing to be bound by the following terms and conditions (Terms of Service).

EZO reserves the right to update and change the Terms of Service from time to time without notice. These Terms of Service apply to your use of any EZO Product such as EZOfficeInventory, EZRentOut, EZO AssetSonar, and EZO CMMS (the “Service”). Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at: https://www.ezo.io/terms-of-service.

Violation of any of the terms below will result in the termination of your account. While EZO prohibits such conduct and content on the Service, you understand and agree that EZO cannot be responsible for the content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.

Account Terms

You must be 13 years or older to use this Service. You must be a human. Accounts registered by “bots” or other automated methods are not permitted. You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process. Your login may only be used by one person – a single login shared by multiple people is not permitted. You may create separate logins for as many people as you'd like. You are responsible for maintaining the security of your account and password. EZO cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

You are responsible for all content posted and activity that occurs under your account. You acknowledge that EZO has no control over and no duty to take any action regarding what content you access via the Service; what affects the content may have on you; how you may interpret or use the content; or what actions you may take as a result of having been exposed to the content. You release EZO from all liability for you having acquired or not acquired content through the Service.

We may, but have no obligation to, remove content and accounts containing content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any EZO customer, employee, member, or officer will result in immediate account termination.

One person or legal entity may not maintain more than one free account. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Organization Accounts and Account Administrators

When you sign up for an account for your organization you may specify one or more administrators. The administrators will have the right to configure the Service based on your requirements and manage end users in your organization account. If your organization account is created and configured on your behalf by a third party, it is likely that such third party has assumed administrator role for your organization. Make sure that you enter into a suitable agreement with such third party specifying such party’s roles and restrictions as an administrator of your organization account.

You are responsible for i) ensuring confidentiality of your organization account password, ii) appointing competent individuals as administrators for managing your organization account, and iii) ensuring that all activities that occur in connection with your organization account comply with these terms. You understand that EZO is not responsible for account administration and internal management of the Service for you.

Account Data

You and your end users may choose to provide, post, input, submit, or otherwise make accessible to EZO, data or information about you, your employees, customers, or any third party (“Data“), and EZO may store such Data on your behalf, all in connection with your use of the Service. You hereby provide EZO a limited non-exclusive, non-transferable license to use, upload, and store Data solely in connection with providing the Service.

If you provide, post, input, submit, or otherwise make accessible to EZO, data or information about an EU Citizen (i.e. Data Subject under GDPR) you expressly declare that you have garnered the necessary consent from the Data Subject before entering the information or Data into EZO. You are solely responsible for garnering such consent and keeping a record thereof.

You represent and warrant that (i) you own all Data or have all rights that are necessary to grant EZO the licensed rights in Data under these terms; (ii) your collection of Data has and will be in compliance with all applicable laws and regulations, including without limitation those concerning data or information privacy; and (ii) neither the Data, nor the inclusion of Data in or use of Data in connection with the Service, will infringe, misappropriate or violate any Intellectual Property Rights, or violate the privacy rights, of any third party, or result in the violation of any applicable law or regulation, including without limitation those concerning data or information privacy. As between you and EZO, you retain exclusive ownership of the Data. You acknowledge and agree that you remain solely responsible and liable for the Data. You may download your Data at any time during the term, or as otherwise set forth herein, provided you comply with these terms.

Warranty Disclaimer

EZO has no special relationship with or fiduciary duty to you. The Service is provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. EZO does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.

Personal Data

For information regarding EZO's treatment of personally identifiable information, please review EZO’s current Privacy Policy, which is hereby incorporated by reference; your acceptance of these terms constitutes your acceptance and agreement to be bound by EZO’s Privacy Policy.

Communications from EZO

The Service may include certain communications from EZO, such as service announcements, administrative messages and newsletters. You understand that these communications shall be considered part of using the Service. As part of our policy to provide you total privacy, we also provide you the option of opting out from receiving newsletters from us. However, you will not be able to opt-out from receiving service announcements and administrative messages.

Indemnity

You will indemnify and hold EZO, its parents, subsidiaries, affiliates, officers, and employees harmless (including, without limitation, from all damages, liabilities, settlements, costs and attorneys’ fees) from any claim or demand made by any third party due to or arising out of your access to the Service, use of the Service, your violation of these terms, or the infringement by you of any intellectual property or other right of any person or entity.

Payment, Refunds, Upgrading and Downgrading Terms

If you provide us credit card details, you authorize us to charge such a credit card for the purchased subscription package. If you initially sign up for a trial account, and you don't cancel that account within the trial number of days, you will be billed on an annual basis. If you have a paying account, your subscription plan will automatically renew for an additional period equal to the expiring package, unless you cancel prior to the end of a current subscription package. An upgrade from the free plan to any paying plan will end your free trial. Paying accounts are billed in advance, per your choosing, on a monthly or yearly basis. There will be no refunds or credits for partial months of service, downgrade refunds, or refunds for months unused with an open account. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes based on income. For any upgrade or downgrade in plan level, your credit card will automatically be charged the new rate on your next billing cycle. Downgrading your service may cause the loss of content, features, or capacity of your account. EZO will not be liable for any such loss.

Modifications to the Service and Prices

EZO reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by emailing the changes and updating the pricing plan page on our website. EZO shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Cancellation and Termination

You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the Settings link in the global navigation bar at the top of the screen. The Billing screen provides a simple cancellation/close account link. Please note that account data is Not automatically removed upon cancellation as many of our customers re-activate their accounts after cancellation. We store all data permanently. In case you want your account data to be completely removed from the system, please email support@ezo.io with the request and we will have the account data removed. This information cannot be recovered once deleted.

If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again. EZO, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other EZO service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. EZO reserves the right to refuse service to anyone for any reason at any time.

Copyright and Content Ownership

All content posted on the Service must comply with U.S. copyright law. We claim no intellectual property rights over the material you provide to the Service. Your profile and materials uploaded remain yours. EZO does not pre-screen content, but EZO and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Service, if it violates these terms or any applicable law.

General Conditions

Technical support is only available via email. You understand that EZO uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service. You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, EZO, or any other EZO service. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by EZO. EZO reserves all rights, title and interest including intellectual property rights in and to the Service, including any future modifications made to the Service.

You understand that the technical processing and transmission of the Service, including your content, may be transferred unencrypted and involve (a) submissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. You must not upload, post, host, or transmit unsolicited email, SMSs, or “spam” messages. You must not transmit any worms or viruses or any code of a destructive nature. If your bandwidth significantly exceeds the average bandwidth usage of other customers, we reserve the right to immediately disable your account. EZO may use your Company Names and Logos in case studies, promotional materials, or other write-ups, unless you request otherwise. You expressly understand and agree that EZO shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if EZO has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service. The failure of EZO to exercise or enforce any right or provision of the terms shall not constitute a waiver of such right or provision. These terms and the Privacy Policy shall constitute the entire agreement between you and EZO and govern your use of the Service, superseding any prior agreements between you and EZO (including, but not limited to, any prior versions of the Terms of Service and Privacy Policy). Questions about the Terms of Service should be sent to support@ezo.io.

Have Questions?

Get in touch with us at  support@ezo.io